Save time by getting answers from our FAQ’s (frequently asked questions) below. If you are still having problems, you can use our contact form to email us. If you are a current member with a question or concern, please login and submit a trouble ticket, as this is the fastest way to get a problem resolved.

We currently offer access to all of our content for $34.99 per month. Discounted rates are available for 6-month and 1-year memberships.

Click here for more information!

We are so confident in our service that we will offer you an unconditional, no questions asked refund if you are not happy with our product. Simply contact us using the Contact link and your refund will be processed immediately. Refunds requests must be made in the first 7 days of membership.
We accept all major credit cards (Visa, Mastercard, and Discover), as well as payments from PayPal.
We currently have over 1690 lessons, from 10 different instructors, for more than 20,000 minutes of video instruction! PianoClubhouse is the most comprehensive set of piano lessons in the world!
Our videos are available 24-hours a day, 7-days a week, so you are free to watch at your convenience. You can also watch any video, as many times as you want.
Yes, of course. You are free to cancel at anytime you choose. You are not bound to any contracts.
Absolutely yes! PianoClubhouse is proud to have invested in acquiring active licensing agreements with major music performing right organizations.

Our continued payments of these music licensing fees ensures the continued creation and teaching of our videos for you.

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There are several ways to cancel your membership.

You can cancel your membership anytime by logging in and using the “Cancel” link within the members area.

You can also log in and submit a trouble ticket requesting a cancellation.

Yes, absolutely! Rest assured that PianoClubhouse is a verified Authorize.net merchant, and that all of your credit card transactions will be securely transmitted. We also accept PayPal as your payment method.

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We currently have videos from ten different teachers, and we are always adding to the group! Each teacher brings their own teaching disciplines and perspectives to the table. As a member, you will become a more diverse musician by exposing yourself to all they have to offer.
Absolutely! We are proud to be the largest piano instructional website on the internet, with the most variety of material! To maintain that status, we are adding videos on a weekly basis, and typically publish between 15 and 25 videos per month!
Our website and the media on it are compatible with Macs, iPads, iPhones, and most Android phones. Our website should load into your browser.

We also have a free mobile app that is available to Apple devices (iPhone, iPad, iPod). This app allows Premium Members to access all of the videos remotely.

Click here for more information on the Apple mobile app.

We apologize for the inconvenience. Please use our contact form to email us. Please include your username with this message.

If you are a current member, please login and submit a trouble ticket, as this is the fastest way to get the problem resolved.

Once we receive and review your message, we will issue a refund immediately.

Yes. Members and guests alike are free to send in requests. However, priority will be given to requests from Members. And express services are available as well, for a fee, if you need to learn something quickly.

As you can imagine, we literally get dozens of video requests every week. While it would be near impossible to satisfy every request that we get, we do keep track of them and try to work our way through the list as time permits.

Yes. The complete list of videos are available to view from our Videos Catalog. From there you can preview any video you like..

However, to view the full-length versions, you will need to subscribe and become a Premium Member.

If you are still having problems, you can use our contact form to email us. If you are a current member with a question or concern, please login and submit a trouble ticket, as this is the fastest way to get a problem resolved.